Top 10 VOIP Providers

Top 10 VOIP Providers


Top 10 VOIP and Virtual Phone System Providers

Our Guide to the Best VOIP Providers Online

Whether you have family members scattered across the globe or a business that handles a high volume of phone calls, cell phones and traditional land lines are far from your most affordable option. VOIP—Voice-over-Internet Protocol—providers can save you thousands of dollars a year while giving you enhanced phone and messaging services, too.

Simply put, VOIP means a service that carries your voice over the Internet. There are several free VOIP providers, including Skype, Google Voice or Hangout, and Apple’s FaceTime, however these services tend to have limited features and charge for things like a dedicated phone number, international calling, and additional features. These services also tend to be adjuncts to the core operations and service offerings of the companies behind them, which tends to mean they have less vigorous support available and are more susceptible to technical flaws.

For any business use and even regular home use, a paid VOIP service is well worth the money, offering greater reliability, clarity, consistency, and adaptability than free alternatives. And with the cost still a fraction of traditional and cellular phone services, VOIP can help your business and your household stay on budget while still making all the calls you want!

If you need to upgrade or augment your home or office phone systems and/or services, check out today’s best VOIP providers before making a deal with landline or cellphone companies.

Advances in VOIP Technology

VOIP services have been around for awhile, but they’ve come a long way since the early days. No longer is there only a handful of competitors offering the same basic low-amenity services with calls of questionable quality. Instead, as security, features, and call quality have improved the number of competitors has grown and prices have generally fallen. There are VOIP providers that offer data analytics and other advanced features for businesses, simple phone services to replace traditional landlines for residential use, and everything in between.

VOIP has gotten better and better, and consumer VOIP options have grown more and more diverse. This makes a reliable guide to today’s best VOIP providers even more important, which is why we’ve updated our Top 10 VOIP Provider list to reflect the state of VOIP as we start down the home stretch into 2015.

1. VOIP Provider: RingCentral

Ringcentral VOIP

Suitable for Home Use? Yes

Suitable for Business Use? Yes

Average Cost: 8.29

Setup Fee: None, and no cancellation fee

Special Phones? No, but you will need high speed internet access

How Many Minutes are Included with the Basic Plan? 100

Can This Service be used with my Computer? No

Does the Service Offer Video Calling? No

RingCentral is ideal for anyone looking for web-based fax as well as a range of phone services. Each plan can be easily integrated into large and small scale offices as well as residential or home locations. Their services offer excellent clarity with few if any dropped calls. RingCentral is also ideally priced for consumers that want a simple monthly arrangement without having to worry about hidden fees.

Tip:  RingCentral is offering a 30-Day Toll Free Number for ichitect readers

Visit: http://ringcentral.com


2. VOIP Provider: Nextiva

Nextiva VOIP

Suitable for Home Use? Yes

Suitable for Business Use? Yes

Average Cost: 9.95 to 49.95 per month

Setup Fee? Depends on the plan and equipment required

Special Phones? Use your own VOIP devices or purchase directly from company. You will need high speed internet access

How Many Minutes are Included with the Basic Plan? Unlimited minutes for in-state calls only

Can This Service be used With my Computer? No

Does the Service Offer Video Calling? No

Nextiva offers a number of different packages, enabling you to purchase only the services you need at either home or business levels. For people looking for a home phone replacement who rarely call out of state, the $9.95 per month basic package will save a good bit of money compared to a traditional land line. All VOIP packages from Nextiva include call forwarding, nuisance call blocking, caller ID support, and enhanced 911 services.

Visit: http://nextiva.com


3. VOIP Provider: PhonePower

Phonepower VOIP

Suitable for Home Use?Yes

Suitable for Business Use? Yes

Average Cost: 8.33 to 14.95 per month to start

Setup Fee? None, and no cancellation fee

Do I need Special Phones? No, but high speed internet access is required.

How Many Minutes are Included with the Basic Plan? Unlimited local and in-country calls, 60 minutes free per month for international calls.

Can This Service be used with my Computer? No

Does the Service Offer Video Calling? No

PhonePower makes it easy to enjoy free web-based fax services and a wide range of phone services, including voicemail, free call forwarding, call hold, conferencing, caller ID, and nuisance call blocking. When you sign up for VOIP services from PhonePower, you will not need to change your existing number or buy new phones. With 75 countries and 26 mobile calling areas included in its unlimited calling plan, PhonePower is great VOIP provider for many international callers, too.

Visit: http://phonepower.com/voiphome.aspx


4. VOIP Provider: ViaTalk

Viatalk VOIP

Suitable for Home Use? Yes

Suitable for Business Use? Yes

Average Cost: starts at 15.75 per month. You can buy one year up front and get the second year free

Setup Fee? Depends on package type and equipment requested

Special Phones? Consumer and medium business based plans require phone purchase. You can also select a plan that allows you to use your own equipment. All plans require high speed internet access

How Many Minutes are Included with the Basic Plan? Unlimited based on destination type. Additional fees may apply for calls to cellphones

Can This Service be used with my Computer? No

Does the Service Offer Video Calling? No

ViaTalk is ideal for business owners and consumers that are interested in having a long term contract at a low cost, and they also have competitive international VOIP calling plans. All ViaTalk accounts come with web-based fax service, call forwarding, voicemail, and caller ID support. Consumers looking for easy nuisance call blocking, call log, and call routing will also enjoy ViaTalk’s VOIP service, which you can also use to create a wakeup call and to access enhanced 911 services.

Visit: http://viatalk.com


5. VOIP Provider: Rebtel

Rebtel

Suitable for Home Use? Yes

Suitable for Business Use? Yes

Average Cost: Plans sold in packages of minutes; price per minute varies by country

Setup Fee? None, and no cancellation fee

Special Phones? No—works with any smartphone or landline phone. No Internet required to make calls.

How Many Minutes are Included with the Basic Plan? All plans include a set number of minutes for a set price

Can This Service be used with my Computer? No

Does the Service Offer Video Calling? No

Rebtel is a very different VOIP provider, designed to optimize international calling for people who regularly make calls to a specific country or countries. It can be used with most smartphones (Rebtel apps are available for iPhones and iPads, Android phones and tablets, and Windows phones), and you can also set up a local access number to call international friends and family from any landline phone over Rebtel’s network. If you have family or a business you deal with frequently located in another country, Rebtel’s VOIP service is worth a look.

Rebtel offers the first phone call for free to every customer, and because you purchase blocks of minutes there are no start up fees or cancellation fees—you only pay for the minutes you want to use. This can make it a great choice if you need to make international calls over a short period of time or if you regularly call family out of the country.

 

Visit: http://rebtel.com/en/services/voip-calling


6. VOIP Provider: FreedomVoice

Freedom Voice

Suitable for Home Use? Not exactly

Suitable for Business Use? Yes

Average Cost: Plans start at 9.95/month for 300 minutes

Setup Fee? None for most plans

Special Phones? No—works with any smartphone or landline phone.

How Many Minutes are Included with the Basic Plan? 300 inbound minutes are included in the FreedomStart plan.

Can This Service be used with my Computer? Yes

Does the Service Offer Video Calling? No

Freedom Voice fills a specific niche as a VOIP provider, offering toll-free numbers primarily intended for businesses, and also allowing users to send faxes from any Internet-connected computer. Incoming calls can be routed to any other phone line, landline or cellphone, or to virtual phone systems installed on computers and other supported devices. Local numbers are available as well, but FreedomVoice is intended and optimized primarily for businesses.

Visit: http://freedomiq.com/hosted-voip-pbx


Vanity-Number-Decision-Tree

image source: courtesy of Software Advice


7. VOIP Provider: Phone.com

Phone.com VOIP

Is the Service Suitable for Home Use? Yes

Is the Service Suitable for Business Use? Yes

Average Cost: 9.88 per month to start

What is the Setup Fee? None, however cancellation fees may apply based on package selected

Do I need Special Phones? No, but high speed internet access and an adapter are required. Adapter is provided at sign up

How Many Minutes are Included with the Basic Plan? Depends on whether you are purchasing a home based or business plan

Can This Service be used with my Computer? No, but you can send text messages to enabled phones

Does the Service Offer Video Calling? No

While Phone.com offers a home based service, they tend to be geared towards small and mid-sized businesses. Some of their business value added services include free call attendant, free call forwarding, caller ID, unified voicemail system, and conference calling, and you can run your business from your mobile phone with call forwarding. Home based consumers can also take advantage of an integrated finder that will route calls based on your location, as well as web based fax services. Regardless of the plan you choose, you will also need to sign up for at least one year. Cancellation fees may apply if you try to exit the service early.

Tip: Phone.com is offering 10% of VOIP plans


Visit:
http://phone.com


8. VOIP Provider: VOIP.com

Suitable for Home Use? Yes

Suitable for Business Use? Yes

Average Cost: 17.95-29.95 per month based on the number of extensions needed

Setup Fee? Free

Special Phones? Use your own VOIP devices or purchase directly from company. You will need high speed internet access

How Many Minutes are Included with the Basic Plan? Unlimited minutes for U.S. and Canada

Can This Service be used With my Computer? No

Does the Service Offer Video Calling? No

VOIP.com offers the following features for standard plans: 3-Way-Calling, Anonymous Call Rejection, Business Group CNAMs, Call Forwarding (Basic), Call Logs, Caller ID with Name Support, Direct Inward Dial, Directory Listing, Do Not Disturb (DND), Fax-to-Email, iPhone & Android Mobile Apps, Keep Your Existing Phone #s, Multi-Line Hunt Groups, Music On Hold, Online Call Management, Online Dashboard, Optional Non-Local Number, Softphone, Telemarketer/Block List, and VoiceMail-to-Email.

Visit: http://voip.com


9. VOIP Provider: Virtual PBX

Virtual PBX VOIP

Is the Service Suitable for Home Use? Yes

Is the Service Suitable for Business Use? Yes

Average Cost: starts at 19.99 per month, but only costs 199.99 if you pay for the whole year up front.

What is the Setup Fee? Depends on the plan selected. There is a 99.99 termination fee after the first 30 days of contract.

Do I need Special Phones? No, but you need a special adapter (included with installation).

How Many Minutes are Included with the Basic Plan? Unlimited in United States and Canada. Additional fees and packages available for international calling

Can This Service be used with my Computer? No

Does the Service Offer Video Calling? No

Virtual PBX offers a number of standard features including web based fax, call forwarding, caller ID and call waiting. While their contract termination fee is a bit expensive, you will still find a good bit of value on the monthly plan. This service is ideal for individuals that operate a home office with high call volume, as well as those who need multiple phone lines in the same building. VirtualPBX is currently offering 10% off annual VOIP office plans.

Tip:  Virtual PBX is offering a Free 30-Day Trial

Visit: http://virtualpbx.com


10. VOIP Provider: Avaya

top voip providers

 Is the Service Suitable for Home Use? No

Is the Service Suitable for Business Use? Yes

Average Cost: Varies considerably based on specific plans, products, and services

What is the Setup Fee? Varies

Do I need Special Phones? Special equipment required some services and features.

How Many Minutes are Included with the Basic Plan? Varies

Can This Service be used with my Computer? Yes, with many features and services

Does the Service Offer Video Calling? Yes

Avaya is a well-established, multi-national provider of all sorts of businesses solutions, used by small businesses and giant enterprises alike. They’re also getting into the VOIP game, with services to assist internal communications and making and receiving phone calls outside of your company. Their service offerings include pretty much every feature and integrative technology you could ask for and few more besides; if you’re looking for a full solution to all your communication needs including a VOIP service, give Avaya a call.

Tip:  Avaya is offering IP Office FREE 60-Day Software Trial Program

Visit: http://avaya.com/usa

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